Terms of service

By accessing and using the OZ Tobacco Hub website, you agree to the following terms and conditions.

Please read them carefully before placing an order.

⚠️ Eligibility

This website is strictly intended for 18+ adult customers only.

By using this site, you confirm that you are of legal age in your location to purchase tobacco-related products.

🛒 Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order
Limit quantities per customer
Cancel orders in case of pricing or stock errors
🚚 Shipping & Delivery

All orders are processed and dispatched from our Sydney fulfillment center within 24 hours after payment confirmation (business days).

Delivery times:

East Australia: 2–3 business days
West Australia: 3–5 business days

All shipments include Australia Post tracking.

💳 Payments

We accept secure payment methods including:

Credit / Debit Cards
PayPal
Google Pay
Local payment options

All transactions are processed through secure encrypted systems.

📦 Product Information

We aim to ensure all product information is accurate and up to date.

However, we do not guarantee that all descriptions, pricing, or availability are error-free.

🔄 Limitation of Liability

OZ Tobacco Hub is not responsible for delays caused by:

Shipping carriers (Australia Post)
Weather conditions
Public holidays
External disruptions
📩 Customer Support

For any questions regarding your order:

We aim to respond within 24 hours (business days).

🧠 Agreement

By placing an order on our website, you agree to these Terms of Service.

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